Frequently Asked Question

My credit card has expired (or is about to expire). How do I update my billing details?


We don't currently have a way to update billing details. Instead, you'll need to cancel your existing recurring payment, and create a new one.

  • Sign in and navigate to the Recurring Payments tab on your Payments Dashboard.
  • Find the Recurring Payment associated with the expiring card, click 'Cancel Recurring Payment', and confirm

Click 'Create a New Recurring Payment' at the top of the screen, which will let you create a new donation. Set the details of your Recurring Payment, including your updated credit card number.

Still have questions?

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